Lead Beagle - FAQ

Lead Beagle - FAQ

Frequently asked questions about Lead Beagle. Your question is likely to be covered in this post, so please read it before contacting our support.

Is it legitimate?

Absolutely. The application fully complies with Google policies and it has been officially verified by Google before being accepted to G Suite Marketplace.

May I get blocked by LinkedIn?

It is not possible since the add-on does not use your LinkedIn account.

How many searches can I do?

It depends on many factors but the most important one is the type of your Google account. If you use the add-on under a consumer account (aka gmail), we recommend to avoid doing more than 1000 queries (input rows) per day and 100 queries per search task. For the owners of business accounts (G Suite) these limits are roughly 5x higher: 5000 queries per day and 500 queries per task.

Is it free?

Yes, it's free for up to 50 matches per month. If you need more, there are plans starting from $10 for 100 matches.

What is a "match"?

A matched result, or simply a match, means there is at least 25% probability that a correct profile was found. Any match deserves a non-zero accuracy rank, from one star (the lowest accuracy) to three stars. Your unmatched searches will be marked with not found in the LinkedIn URL column.

How do you calculate match rate and average accuracy?

The average match rate, displayed as a percentage next to your search stats, is calculated as the ratio of matches to total queries (rows searched) within one search job. The job's overall accuracy is a simple average of all records' accuracy ranks.

No, we only take money for matched results.

Will I keep unused quota upon upgrade?

Yes. When you upgrade, the unused part of your free quota is added to your paid quota.

What if I get inaccurate results?

No one is perfect, but generally more accurate search inputs bring more accurate results. Believe it or not, there are people without a LinkedIn profile. But if a profile is there and your inputs are correct, it's very likely we'll find it.

How can I increase my quota?

You’ll have to purchase a license. If you did and it's still not enough, you'll have to buy another one. Go to the add-on menu and click on Get more quota. Alternatively, you can purchase the license on our product page.

I want to use it just once, may I have a one-off increase in quota?

Just purchase appropriate plan and cancel the subscription once you're done. For example, if you use the quota and cancel within a month, you won't be charged for the next month.

How to cancel my subscription?

Log in to your Gumroad account, click on the Library item at the top, select the product you want to cancel subscription to, and click on the Cancel subscription button. We can also cancel the subscription for you, just let us know.

Can I have a refund?

Sure - if you purchased by mistake or just but changed your mind and haven't used any paid quota, we'll do a refund. If you have been using paid plan for some time and you want to refund the most recent charge, we'll do that too - provided you haven't started using your renewed quota. Please note that we can only refund your most recent payment. Any accumulated quota you have in your account will be cancelled.

How to increase my quota if I am already on a paid plan?

You’ll have to purchase additional license. Go to the add-on menu and pick the “Get more quota” item. Or you can purchase the license here.

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