Frequently asked questions about Lead Beagle leadgen toolkit for Google Sheets.
Is the add-on legitimate?
Absolutely. The app fully complies with Google policies and it has been officially verified by Google before being accepted to G Suite Marketplace.
May I get blocked by LinkedIn?
It is not possible since the add-on does not use your LinkedIn account.
Is there any limit per day?
It depends on many factors but the most important one is the type of your Google account. If you use the add-on under a consumer account (aka gmail), we recommend to avoid doing more than 1000 queries (input rows) per day and 100 queries per search task. For the owners of business accounts (G Suite) these limits are roughly 5x higher: 5000 queries per day and 500 queries per task.
May I use the add-on with my G Suite account?
Yes but you may need to ask your G Suite admin to do it for you - using third-party applications may be restricted by the settings of your buisness account.
Do you collect and store any personal information?
We only collect and store your email, and your name - if you provide it in your support requests or other conversations.
Is the add-on free?
It's free start - you will get 50 free matches on install, which is well enough to test all the tools included in the package. If you need more, there are paid plans starting from $10 for 100 matches.
What is a match?
A matched result, or simply a match, means there is at least 25% probability that a correct profile was found. Any match deserves a non-zero accuracy rank, from one star (the lowest accuracy) to three stars. Your unmatched searches will be marked with not found in the LinkedIn URL column.
Why am I getting inaccurate results?
No one is perfect, but generally more accurate search inputs bring more accurate results. Believe it or not, there are people without a LinkedIn profile. But if a profile is there and your inputs are correct, it's very likely we'll find it. Refer to this article to improve accuracy of your search.
How do you calculate match rate and average accuracy?
The average match rate, displayed as a percentage next to your search stats, is calculated as the ratio of matches to total queries (rows searched) within one search job. The job's overall accuracy is a simple average of all records' accuracy ranks.
Do you charge per every search?
No, we only take money for matched results.
How can I increase my quota?
- Buy a license. If you did and it's still not enough, you'll have to either upgrade your existing plan or buy another license. Launch the add-on and click Get more quota in its menu or in the sidebar. Alternatively, you can purchase the license on our product page.
- You can also increase your free quota. There two ways to do it: (a) write a valuable review here so we can make our add-on even better; (b) find a bug and report it here
Will I keep my unused free quota after I upgrade?
Yes. When you upgrade, the unused part of your free quota is added to your paid quota.
Does the quota roll over?
No, your quota resets every month (except for free quota, which does not renew and never expires). If there is unused quota, it will be lost, so make sure you spend it all until the date of reset. If you want to know the exact day and time your quota resets, please ask our support about it.
Can I buy a one-time quota instead of a subscription?
Just purchase appropriate plan and cancel the subscription once you're done. If you cancel within a month, you won't be charged for the next month.
Can I share my quota between several accounts?
It is not technically possible to share a single license. If you want to split it, you have to cancel, purchase smaller plans and activate them with the accounts of your choice.
Why there is no quota in my account?
It depends, the two typical reasons are:
- It's used up. What to do: if you are on a paid plan - wait until the quota resets or buy another license; if you are using the free version - upgrading to a paid plan is the only way out.
- This is a free duplicate account and therefore it was blocked. Using multiple free accounts is prohibited and we retain the right to block them all without any obligation to prove the connection between accounts. What to do: upgrade.
How to cancel my subscription?
Log in to your Gumroad account, click on the Library item at the top, select the product you want to cancel subscription to, and click on the Cancel subscription button. If you paid by PayPal, you can cancel the subscription in your PayPal account. Or we can cancel the subscription on our end, just let us know.
Can I have a refund?
Sure - if you purchased by mistake or just changed your mind, and you haven't used any paid quota, we'll do a refund. If you have been using paid plan for some time and you want to refund the most recent monthly charge, we'll do that too if you haven't started using quota for that month. Please note that we can only refund your most recent payment.
Also read:
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